View of the sunset by the pool at Haven Riviera Cancun

About Us

The Hipotels family owns and operates 29 hotels, located amid the distinctive elegance of the Balearic Islands, the Canary Islands, and Andalusia. In late 2018, Hipotels opened the doors to its first Mexican Caribbean resort complex, with plans for three resorts and 1,500 suites.

 

Haven Resorts & Spas are luxurious, all-inclusive, adults-only beachfront resorts, offering exceptional service, personalized amenities and the finest accommodations. A truly serene all-exclusive vacation experience.

 

Haven Riviera Cancun Resort & Spa is a luxurious, adults-only, intimate, all-exclusive resort, offering 435 junior, one- and two-bedroom suites. With a Mexican-contemporary design and attention paid to every detail, Haven Riviera Cancun guarantees maximum comfort and elevated experiences in celebration of all kinds of moments.

 

   

Haven Riviera Cancun Resort & Spa is a proud member of Preferred Hotels & Resorts, the LVX Collection and The Hotel Collection by American Express, and winner of the 2024 TripAdvisor Travelers' Choice Award.

 

Haven Riviera Cancun has been recently recognized by EarthCheck as delivering a luxury experience for guests in a way that is sustainable and responsible.

Complimentary Facilities and Services

  • Concierge 
  • All-inclusive food & beverage including selected premium spirits 
  • 24-hour room service 
  • Express check in & check out 
  • Check-in 3pm / Check-out 12noon 
  • Beach concierge and pool service 
  • Spa concierge 
  • Complimentary WIFI (including pool and beach) 
  • One market style main restaurant 
  • Five a la carte restaurants 
  • 1 coffee bar & pastry shop 
  • Three snack bars 
  • Six bars (including a Cabaret and an American Bar) 
  • Three swim-up bars 
  • Four pools (minimum 26 Celsius / 78.8 Fahrenheit) 
  • 1 over-sized in-pool whirlpool 
  • Fifteen exclusive swim-out pools (minimum 26 Celsius / 78.8 Fahrenheit) 
  • Daily stocked mini bar 
  • Nespresso machine and capsule menu 
  • Pillow menu 
  • Aromatherapy menu 
  • Turn down service​ 
  • Daily organized beach walks 
  • Jogging trails 
  • One artificial grass tennis court 
  • Half basketball court 
  • Beach volleyball 
  • Ping pong 
  • Table games 
  • Yoga classes 
  • Spirits tasting and cooking classes 
  • Scuba dive try out in the pool (based on availability)

Complimentary Facilities and Services

  • Concierge 
  • All-inclusive food & beverage  including selected premium spirits 
  • 24-hour room service 
  • Express check in & check out 
  • Check-in 3pm / Check-out 12noon 
  • Beach concierge and pool service 
  • Spa concierge 
  • Complimentary WIFI (including pool and beach) 
  • One market style main restaurant 
  • Five a la carte restaurants 
  • 1 coffee bar & pastry shop
  • Three snack bars 
  • Six bars (including a Cabaret and an American Bar) 
  • Three swim-up bars 
  • Four pools (minimum 26 Celsius / 78.8 Fahrenheit) 
  • 1 over-sized in-pool whirlpool 
  • Fifteen exclusive swim-out pools (minimum 26 Celsius / 78.8 Fahrenheit) 
  • Daily stocked mini bar 
  • Nespresso machine and capsule menu 
  • Pillow menu 
  • Aromatherapy menu
  • Turn down service​ 
  • Daily organized beach walks 
  • Jogging trails 
  • One artificial grass tennis court 
  • Half basketball court 
  • Beach volleyball 
  • Ping pong 
  • Table games 
  • Yoga classes 
  • Spirits tasting and cooking classes 
  • Scuba dive try out in the pool (based on availability)

Additional costs apply for the following:

  • Wedding showroom, services & facilities
  • Spa treatments & Spa boutique 
  • Event catering & banquet facilities​ 
  • Chef's Table at Olios Mediterranean Restaurant 
  • Laundry services & dry cleaning 
  • Resort boutique & shops 
  • Car rental 
  • Private airport transportation 
  • In-house tours & excursions desk 
  • Jet ski nearby 
  • Fishing nearby 
  • Parasailing nearby

Additional Costs Apply for the Following:

  • Wedding showroom, services & facilities
  • Spa treatments & Spa boutique
  • Event catering & banquet facilities 
  • Chef's Table at Olios Mediterranean Restaurant
  • Laundry service & dry cleaning
  • Resort boutique & shops 
  • Car rental
  • Private airport transportation
  • In-house tours & excursions desk
  • Jet ski nearby
  • Fishing nearby
  • Parasailing nearby