Notice of Accessibility
Accessibility Statement for HAVEN RIVIERA CANCÚN
Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.
Accessible Public Spaces
- Accessible ramp Lobby (no stairs or steps)
- A total of 11 elevators in the resort.
- Connecting ramp between the main building and floor 0. This allows to access from building 1 to 6, the gym, MySenses Spa, all bars and restaurants.
Accessible Guest Room Spaces
Junior Suite Garden view (Suites # 6101-6103 located in building #6) .
Haven Riviera Cancún is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Haven Riviera Cancún Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards.
Compatibility with browsers and assistive technology
Haven Riviera Cancún Website is designed to be compatible with the following assistive technologies:
- Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies
Accessibility of Haven Riviera Cancún Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
Limitations and alternatives
Despite our best efforts to ensure accessibility of Haven Riviera Cancún Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for the Website:
Feedback & Contact
We welcome your feedback on the accessibility of Haven Riviera Cancún Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.
HAVEN RIVIERA CANCÚN
Ctra. Federal 307, Chetumal – Pto. Juarez,
Km 335 Benito Juarez – Q. Roo 77569 Mexico
Phone: +52 998 889 9600 | Reservations: +52 988 889 9600